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Communications Maturity

  • Writer: Campus Communications Services
    Campus Communications Services
  • Jun 15
  • 1 min read

Updated: Jun 26

If you’ve ever spent evenings chasing forms, repeating information, or answering the same questions - you’re already experiencing what communication maturity (or lack of it) feels like.


Too often, we focus on the tool:

"Should we adopt an integrated platform?"

"How do we get everyone using it?"


Those questions matter, but leadership also needs to ask:

"Are we creating the conditions to maximize the value of the investment?"


An Apptegy webinar introduced a communications maturity framework built around 5 dimensions:

  • Channels

  • Roles & Culture

  • Processes & Systems

  • Alignment & Brand

  • Audiences & Stakeholders


Communication maturity isn’t just about buying into the shiniest tool - it’s about unlocking full value, and moving from transactional to transformational communication.




From Reactive Communication to Purposeful Engagement


When expectations, workflows, templates, and ownership are clear, staff don't have to reinvent the wheel. They are empowered to communicate with greater confidence and consistency and in alignment with broader goals, spend less time answering the same questions, and more time focused on the work that matters most.


This graphic demonstrates the impact of a low and high communications maturity model on a high school marching band program:




Where is your campus or program on the maturity journey, and what’s the next step?


Public education challenges aren’t going away. Communications maturity matters more than ever!


Highly encourage checking out these Apptegy resources!

Webinar (30 mins) → https://tinyurl.com/mthdysw7

Slides (check out 21!) → https://tinyurl.com/3pye96nr 

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